Protecting Older Adults
Older adults can be vulnerable to abuse, neglect, or exploitation by others or themselves. Area Agency offers two programs to advocate for older adults.
The Long-Term Care Ombudsman Program provides advocates to help resolve problems at facilities, home, or wherever people choose to receive their long-term care. Examples of this advocacy would be investigating complaints of theft, physical abuse, neglectful care and more. Click here for more information on our Ombudsman Program.
Adult Protective Services is the investigative arm for the community at-large regarding older adult abuse, neglect or exploitation. Area Agency on Aging 10B, Inc. is responsible for Wayne County Adult Protective Services (APS). Click here for more information on APS.
If you would like to make a referral to an Adult Protective Services worker in a different county, please call the numbers below. The Area Agency on Aging can also direct you to the correct agency.
Adult Protective Services by County
- Portage County
330.296.2273 - Stark County
330.451.8998 - Summit County
330.643.7217 - Wayne County
330.287.5800 - When leaving a message for Adult Protective Services, please note the time of your call and make sure to state if your referral is an emergency. You can also call your local police department if you feel an older adult is in danger and needs immediate help.
